So far the experience has
"So far the experience has not been good. I ordered a pair of the above and paid. As the confirmation came through I realised I’d ordered black when I wanted white. I emailed immediately but was told my older couldn’t be amended so I should ask for a refund and then reorder. Fine. I ordered a new pair and returned the black ones all on the same the black ones arrived. I’ve received the refund fine but I’ve paid for a white pair but not received them or had any order acknowledgement. That was over a week ago. Please can you help resolve the matter? Thanks"
